We all need hosting for our websites. Value is in what they offer.
You might first ask the price. But if your website is down, the price becomes irrelevant.
Down time is a disaster; the goal is to generate an income. Even if your business is brick and mortar, a website is crucial to inform potential customers of hours, products, and special sales. Doesn’t matter if a restaurant or tangible goods. With your website offline, people wonder if you are even open. Will they opt for someone that has their website up and running?
Once had a hosting company that was periodically offline. True, they were growing and short on staff to maintain their servers. But excuses don’t make happy customers. Once too often and we switched to SiteGround.
FAQ’s are a great asset to companies. Many answer most questions. In return it frees up precious employee time having to repeat normal every day questions.
Although at times FAQ’s can be like a carousal, going round and round with no actual solution. With exhaustive maneuvers, I am glad for the alternative.
Love the live chats.
I’m sure the customer service folks agree. In black and white, a customer can say what problem they are encountering. The person at the other end types out a reply with no interruptions. Both people can stay focused on the issue at hand. A more civilized manner by the customer and less stress for the employee. Continue reading
As a copywriter:
I help businesses grow through marketing.
Bringing products and services to the world.