Web Content Copywriter

Shasta County, California. Remote Freelance Writer

SiteGround Review

SiteGround HostingSiteGround Web Hosting

 

We all need hosting for our websites. Value is in what they offer.

 

You might first ask the price. But if your website is down, the price becomes irrelevant.

 

Down time is a disaster; the goal is to generate an income. Even if your business is brick and mortar, a website is crucial to inform potential customers of hours, products, and special sales. Doesn’t matter if a restaurant or tangible goods. With your website offline, people wonder if you are even open. Will they opt for someone that has their website up and running?

 

Once had a hosting company that was periodically offline. True, they were growing and short on staff to maintain their servers. But excuses don’t make happy customers. Once too often and we switched to SiteGround.

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SiteGround Hosting

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They are competitive in pricing. Which is no surprise. With more websites going live, the demand for hosting is huge. Many prices for even auto-responders have changed to compete with the needs of web owners.

 

Over the years of running websites, I have encountered ‘panic’ problems. Sometimes they had to be resolved through phone calls and dragging out the credit card to fix the issues. Not ideal, but a necessity when we can’t resolve the glitch.

 

Accessing my dashboard wasn’t a problem. When I viewed my website from the front end, it lacked most entries. I kept seeing this TOS at the top of the dashboard, but didn’t connect the meaning. After a call to the hosting company, they told me it was the Terms of Service page. This was a plugin. Plugins, when updated or even WordPress updating, can cause havoc with the website.

 

To solve the problem, I copied the Terms of Service page and the Privacy Policy page, placing them both in Word documents. Deleted the plugin and then created new pages for both. A quick fix for eliminating the plugin. Unfortunately, most plugins need to remain active on your dashboard so the website functions. Always a possibility of conflict with plugins and your website.

 

When you can access the dashboard, you have the option to deactivate each plugin. Then activate them one at a time until the problem one is identified. Do you need it or can you replace it with a different plugin?

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Recent SiteGround Issue

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Panic set in as I try to bring up my TwoFelines.com website. White screen staring at me, with the words Fatal Error. Four lines of what the error referenced. But how to decipher the information remained a mystery.

 

Looked up SiteGround’s phone number. It was Friday evening, and the message said to login and go to support. Not helpful. Found a second number… same message.

 

Thought refreshing the website was a solution. Horrors. Error was gone plus everything I worked on for ages. A bare website. Went to backup page and backed up from before the traffic dropped to zero. Didn’t fix it, but the Fatal Error screen returned. Good thing, as may be hidden behind that error, was my website waiting patiently to reappear.

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Connecting with SiteGround

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The problem of getting help was elusive. After searching on Google, I discovered they had a chat. Not visible when you login. Only solution was to enter SiteGround as a non-customer and start a live chat. Help! Was my plea. Told them my issue and asked how to get technical support. He told me to login to support… choose ‘Domain’ and scroll through the questions until I came to ‘Other’. Click on, when box opens, enter problem.

 

Presto!

 

A chat opens up with someone that assured me he could definitely help. He asked me to first go into SiteGround dashboard. Open plugins and find WP Optimize. There were options for the plugin. One was ‘delete’, which I did. He backed up the website afterwards and everything was there.

 

Thank you a thousand times. 3 hours of scary feelings vanished. Relief and now I needed chocolate!

 

Now that I have been through the process… a 5 minute fix.

 

When I looked at the Fatal Error, it did refer to WP Optimize. Multiple times over the 4 or so lines on the screen. Next time it could be a different plugin. So recognizing it as a plugin, one can go to SiteGround dashboard for the problem website and delete or deactivate. Go to the backup for the website. And install.

 

What’s great, the backup is done daily. Improvement over the issues with my previous hosting company. They did it, charging me a fee. Backup was back 7 or more days. Not ideal if you happen to be entering lots of content daily. (Another good reason to backup your content in a Word document.)

 

The support team on SiteGround was super nice… once I finally figured out how to get help. The weekend wasn’t ideal, but the live chat worked out fine.

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Conclusion on SiteGround

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Once I figured their help method. It was easy to connect with assistance. I guess amongst their help questions you need to look for “Other” then type in the problem. Which gets you to the “Live Chat”.

 

The backups available are daily and that means wherever the error occurred, you can go just before it happened. But of course you have to remove the problem, causing the error first.

 

If you are ever faced with a glaring white screen with the words “Fatal Error”, try not to panic. Take a deep breath and analyze the problem. Try to recognize words that point to the error. Very possibly a plugin that wasn’t happy with the new updates. Recognizing the plugin by what the error reference spells out, then you can deactivate or delete. Other options, even renaming it… not sure how that works.

 

The plugins have jobs on your website. Search for another alternative when they cause problems.

 

Not knowing why the WP-Optimize plugin was causing such havoc for my one site. I deleted it from my other websites before they fell victim to the white screen nightmare.

 

Things happen, no way of predicting the next update will cause an issue. An easy quick fix, when you know where to look. And SiteGround daily backups can prevent a nightmare of losing days of entries.

 

Will stick with SiteGround as my hosting company.

 

I’m an affiliate for SiteGround and can recommend them because I am a customer.

 

 

 

A Letter to My English Teachers

English classes

Learning correct English.

Dear English Teachers,

 

Struggling throughout school trying to figure out past participles, adjectives, adverbs. Got the conjunction bit; well, I think so.

 

Oh teacher, it never had to be so complicated. You could’ve let us run with our thoughts slapped on paper and hen-pecked it out over the manual typewriter. Heaven knows we got plenty of arm exercise with slamming that carriage back and forth.

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Most Valued Employee

most valued employee

 

 

You prefer to believe your hand-picked employees are squeaky clean and never steal from you. Oh, how we wish it were true. To learn where the shrinkage happens in a business, go to this link and download the report. https://nrf.com/research/national-retail-security-survey-2018

 

Here is another source. Employee Theft Statistics

 

 

News Story: Jamie Petrone estimated that 90% of all computer equipment orders she made for Yale’s medical school over eight years were bogus. (40 million dollars worth) I don’t about you, but this makes me sick.

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Review: Live Chat vs FAQ’s

Review Live Chat vs FAQ's

 

FAQ’s are a great asset to companies. Many answer most questions. In return it frees up precious employee time having to repeat normal every day questions.

 

Although at times FAQ’s can be like a carousal, going round and round with no actual solution. With exhaustive maneuvers, I am glad for the alternative.

 

Love the live chats.

I’m sure the customer service folks agree. In black and white, a customer can say what problem they are encountering. The person at the other end types out a reply with no interruptions. Both people can stay focused on the issue at hand. A more civilized manner by the customer and less stress for the employee. Continue reading

Benefits of Introverts and Extroverts in the Workplace

introverts or extroverts

Leaders can be extroverts or introverts.

You have this dynamite worker who can only be described as an extrovert and seems to have the qualities you wished you had. But are they the best person to promote to management? Depends on how they get things done.

 

Benefits of Extroverts in the Workplace

If they are bubbly and happy it can be infectious. Not a bad thing, as this can help to motivate others who might be slow starters in the morning.

    • Can the extrovert be serious when a crisis arises and not over-react with knee-jerking decisions?

    • Do they feel their way is the smartest or do they stop and consider a good long-term solution?

    • Sometimes a solution has to be quick to avoid a major crisis, are they good at quick responses?

    • They are highly charged around people and thrive on the energy of others.

    • Do they dominate without giving others a chance to talk or make decisions?

    • Are they patient with introverts and do they understand them? Introverts understand extroverts, as they are aware of things and people that surround them.

    • Need to learn the skills of being focused with single task issues by themselves.
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As a copywriter:

I help businesses grow through marketing.

Bringing products and services to the world.

Remote Freelance Copywriter,

Shasta County, California

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Benefits Introverts/Exrorverts